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Service Updates

Service Disruptions 

Sunday 10th February 2019

There have been severe weather conditions in north Queensland for the past 2 weeks. Unfortunately the heavy rainfall has caused roads and train tracks to be flooded between Mackay and Townsville.

As Queensland Rail is our transport supplier for all of our Queensland Stray sectors, we take our cues from them regarding what are safe travel conditions. We are advising customers to stay in their current location until it is safe to travel. 

Our main priority is the safety of our customers and so we will not be resuming travel until we know the flooding is definitely clear.

We please kindly ask that if you decide to attempt travel on your own that you notify us so that we can keep track of all our affected customers.  Please don't hesitate to contact us should you need anything from us at all.

We will endeavour to send out email updates as often as we can.  If you are one of those affected we recommend speaking to your guide first, otherwise if you have any queries please email us at [email protected].  Please note due to the unprecedented number of emails we've been receiving we are unfortunately having longer than normal response times.

We appreciate your help and understanding in this matter,

Team Stray 

 

Monday 11th and Tuesday 12th February 2019

NORTHBOUND

Emu Park to Airlie Beach > Cancelled service 
Airlie Beach to Magnetic Island > Cancelled service
Magnetic Island to Tully > Cancelled
Tully to Cairns > Cancelled  

SOUTHBOUND

Cairns to Townsville > Cancelled Service
Magnetic Island to Airlie Beach > Cancelled Service
Airlie Beach to Emu Park > Cancelled Service

Wednesday 13th February 2019

NORTHBOUND

Emu Park to Airlie Beach > Road Coaches from Mackay
Airlie Beach to Magnetic Island >  Road Coaches so some times may be affected
Magnetic Island to Tully > Road Coaches so some times may be affected
Tully to Cairns > Road Coaches so some times may be affected  

SOUTHBOUND

Cairns to Townsville > Road Coaches so some times may be affected
Magnetic Island to Airlie Beach > Road Coaches so some times may be affected
Airlie Beach to Emu Park > Road Coaches so some times may be affected

 

 

 


 

Christmas and New Year Holidays 2019/20

Please note the following updates to departures over the Christmas and New Year period.

There are no departures north from Sydney on:

  • 24 December (Christmas Eve)
  • 31 December (New Year's Eve)
  • 1 January (New Year’s Day)

There is departure north of Byron Bay or Brisbane on:

  • 25 December (Christmas Day)
  • 1 January (New Year’s Day)

There are no departures south of Cairns on:

  • 24 December (Christmas Eve)
  • 31 December (New Year’s Eve)

The following travel days are also affected:

  • 24 December - Noosa to Rockhampton/Emu Park
  • 25 December - Rockhampton to Airlie Beach / Townsville to Cairns
  • 26 December - Airlie to Townsville

Blue Mountains day trip will not operate on:

  • 25 December (Christmas Day)
  • 26 December (Boxing Day)
  • 1 January (New Years Day)

Contact

If you have any questions, please contact us at [email protected] or +61 02 6694 3440